Support

We’re a small team and we read every message.

Email hello@kukkii.games with the game name, your device model and OS version, and a short description (screenshots help!). We usually reply within 2 business days.

Common questions

How do I restore my purchases?

Open the game’s Settings and tap Restore Purchases while signed in to the same Apple ID or Google account you used to buy. Non-consumable items and subscriptions will be restored.

How do I get a refund?

Payments are handled by the app stores. Request a refund from Apple at reportaproblem.apple.com or from Google Play under Order history in your Play Store account.

I lost my progress.

Progress is saved on your device, so uninstalling the game or switching phones can reset it. Email us and we’ll do our best to help.

I found a bug.

Thank you! Send us what happened, what you expected, and your device details. Bug reports make our games better.

Delete your data

You can ask us to delete your data at any time — see how to request data deletion.

Company

[LEGAL COMPANY NAME], trading as Kukkii Games
[Registered address, city, postcode, country]
[Company registration number]
Email: hello@kukkii.games